top of page

Privacy Policy

The protection of your personal data is important to us. We process your data exclusively on the basis of applicable legal regulations (GDPR, Austrian Telecommunications Act).

​

1. Data Controller

Humainprojects
Natalia-Anastazia Bakula
Vienna, Austria
Email: info@humainprojects.com

​

2. Data Collection

When you visit this website, certain data is automatically collected and stored:

  • IP address

  • Date and time of access

  • Browser type and operating system

  • Pages visited

This data is processed to ensure the proper functioning and security of the website.

​

3. Contact

If you contact us via email or a contact form, your data will be stored for the purpose of processing your request.

We do not share this data without your consent.

​

4. Online Shop

When placing an order, personal data such as name, address, email, and payment details are processed to fulfill the contract.

This includes:

  • Order processing

  • Delivery

  • Payment handling

Data is shared only with necessary service providers.

​

5. Payment Providers

Payments are processed via external providers:

PayPal
PayPal (Europe) S.à r.l. et Cie, S.C.A.
https://www.paypal.com/privacy

Stripe
Stripe Inc.
https://stripe.com/privacy

These providers may process personal data required for payment transactions.

​

6. Cookies

This website uses cookies to improve user experience. Cookies are small text files stored on your device.

You can configure your browser to accept or reject cookies.

​

7. Web Analytics

This website may use analytics tools to understand user behavior in an anonymized form.

​

8. Third-Party Services

This website may include third-party content such as:

  • Google Maps

  • Vimeo / YouTube

  • Social media integrations

These providers may collect data about your usage.

​

9. SSL Encryption

This website uses SSL encryption (https) to ensure secure data transmission.

​

10. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Restrict processing

  • Data portability

You also have the right to lodge a complaint with the Austrian Data Protection Authority.

​

11. Right to Object

You may object to the processing of your data at any time.

​

12. Data Retention

Personal data is stored only as long as necessary for the respective purpose.

​

13. Changes

We reserve the right to update this privacy policy at any time.

 

TERMS & CONDITIONS

​

Terms and Conditions

​

1. Scope

These Terms and Conditions apply to all orders placed through the online shop of:

Humainprojects
Natalia-Anastazia Bakula
Vienna, Austria
Email: info@humainprojects.com

​

2. Products

The products offered are design objects developed within Humainprojects or in collaboration with designers and participants.

Due to the nature of the products, minor variations may occur.

​

3. Conclusion of Contract

By placing an order, you submit a binding offer.

The contract is concluded upon confirmation via email.

​

4. Prices

​

All prices are in EUR (€).

Shipping costs are calculated separately.

​

5. Payment

We accept the following payment methods:

  • Credit Card

  • PayPal

  • Stripe (including Apple Pay / Google Pay)

Payments are processed via secure external providers.

​

6. Shipping

Orders are shipped to the provided address.

Delivery times may vary depending on the product.

​

7. Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

To exercise your right, contact:

info@humainprojects.com

​

8. Effects of Withdrawal

If you withdraw from this contract:

  • Payments will be refunded

  • Return shipping costs are borne by the customer

  • Items must be unused and in original condition

  • ​

9. Exceptions

The right of withdrawal does not apply to:

  • Custom-made or personalized products

 

10. Liability

We are only liable for damages caused by intent or gross negligence.

 

11. Governing Law

Austrian law applies.

Place of jurisdiction: Vienna, Austria.

© 2026 Humainprojects - All rights reserved
bottom of page